Privacy and information choices

A clear approach to privacy

CasinoCheck Malta is designed to help readers assess gambling information without asking them to disclose more than they choose to share. You can read public information without creating a gambling account through this site. The practical rule is simple: do not enter personal, financial or account details into a form unless you understand why the information is requested and who will receive it.

This privacy guidance explains how to make sensible choices while using the site. It does not describe the private information practices of a casino, betting operator, payment provider or other external service. Those organisations have their own terms and privacy information, which you should read before giving them information or opening an account.

Information you should not share here

Do not send passwords, payment-card numbers, bank details, identity-document images, one-time security codes or full account access details through an editorial contact route. Such information is not needed to read casino reviews, compare publicly described services or check the official sources linked in our guidance.

Avoid including another person’s personal information in a message. If you contact the team about a correction or concern, describe the issue in general terms and remove unnecessary names, addresses, account numbers and screenshots containing private details. A redacted description is usually more appropriate than a complete record.

Do not use this site as a place to resolve a gambling account dispute. A complaint about an operator should be directed through the operator’s own complaint process and, where appropriate, the relevant official route. General guidance on raising concerns is available under complaints and warnings.

Information you may choose to provide

If you contact the team, you decide what information to include in your message. A short description of the matter may be enough. You may identify a casino or domain when that is necessary to explain a factual correction, but avoid adding unrelated personal details.

Before sending anything, check whether the message contains information that could identify you or someone else. Consider removing:

• full names where they are not needed;
• telephone numbers, home addresses and personal email addresses;
• usernames, customer numbers and login details;
• payment information and transaction references;
• identity documents, photographs and private correspondence; and
• information about health, finances or gambling behaviour unless it is essential to a request for help.

Only provide information that is relevant to the purpose of your contact. Supplying less information can reduce the consequences of an accidental disclosure and makes it easier to focus on the issue you want to raise.

Public information and official checks

CasinoCheck Malta discusses public gambling information and points readers towards official records where those records are relevant. The Malta Gaming Authority provides a live licensee register and an exact-URL checker. These are useful tools for checking the relationship shown for a particular domain, but a reader should enter the precise address being checked rather than relying on a similar-looking name.

The captured exact-domain queries in the supplied records display the named current record returned for each selected domain. That result should be treated as a record for the queried domain and checked again when a current decision matters. A result for one domain does not, by itself, establish the status of a different domain, mirror, application or brand name.

For a direct check, use the MGA licensee register and the MGA exact-URL checker. These links lead to the authority sources identified for this guidance. The Gaming Act, Chapter 583, establishes Malta’s statutory gaming framework; it does not turn every statement about a website into a confirmed finding.

Accuracy, corrections and sensitive material

If you believe information needs correction, explain which statement is at issue and provide a reliable public source where possible. Do not send confidential account records merely to support a correction. A public authority record, an exact domain query or another clearly identified source is more useful than an unredacted personal document.

A message may contain allegations, user reports or incomplete information. Those categories should not be treated as established findings without appropriate support. The site’s editorial policy and methodology describe the distinction between source types and the way evidence is considered.

When a source concerns an operator, licence or domain, check that the source identifies the same entity or exact address. Similar names can create confusion. The MGA register and checker are authority tools, but they should not be used to justify a broader claim than the returned record supports.

External services and gambling accounts

A link from this site may help you reach information or an external service, but the external organisation controls its own systems and requests. Before registering, signing in or submitting information elsewhere, review the destination’s terms, privacy information and account instructions. Do not assume that information provided to one organisation is shared with another, or that a public review describes the private handling of your data.

CasinoCheck Malta cannot confirm a private operator’s internal data practices from the fact that the operator, domain or service appears in public records. The supplied official sources support checks about the register, exact-domain results and Malta’s statutory gaming framework. They do not establish a particular operator’s retention period, security controls, marketing choices, identity-check process or response to an individual request.

For that reason, do not rely on a general description here when deciding whether to provide identity or payment information to an external operator. Ask the operator directly for the information that applies to your account and read its own terms before proceeding.

Staying in control of your choices

Privacy choices and gambling choices can overlap. If gambling is causing concern, avoid sending detailed personal or financial information to an unverified contact. Use the support information under responsible gambling or urgent help to find the appropriate next step. These routes are intended as guidance, not as a substitute for emergency or professional support.

You can also stop and reconsider before creating an account, uploading documents or authorising a payment. Check the exact domain, identify the organisation responsible for the service and look for the relevant official information. If you cannot establish why information is needed or where it will go, do not provide it until you have a clear answer.

legislation.mt · servizz.gov.mt

Questions readers commonly ask